One of my recent consultancy projects was working with London School of Hygiene & Tropical Medicine (LSHTM), increasing Self-Service portal uptake. And did we!? Within the first three...
Continue ReadingOne of my recent consultancy projects was working with London School of Hygiene & Tropical Medicine (LSHTM), increasing Self-Service portal uptake. And did we!? Within the first three...
Continue ReadingMaking the most of self service will save you work in the long run, but also requires a bit of work to get going. To get the most out of it, you need to design a good self service portal...
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