We know life at the service desk can get tricky at times. With so many incoming requests, it can make you feel like pulling your hair out. IT professionals crave easy fixes and solutions ...
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We know life at the service desk can get tricky at times. With so many incoming requests, it can make you feel like pulling your hair out. IT professionals crave easy fixes and solutions ...
Continue Reading
Successful organizational culture. When I say it, one company automatically comes to mind: Google. Everyone would love to play games at their headquarters all day, right? But is that all...
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Self-service, Shift Left and AI free up time that your service desk staff can use to focus on important and recurring problems. Given that these are the problems that have the greatest...
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The modern office. What does it look like? Do you still have a dedicated workplace or can you take your laptop and sit wherever you choose? Do you even go to an office at all? Perhaps you...
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Why do so many people hate their jobs? And why do others go to work with a spring in their step? Disgruntled employees tend to complain about the same things: their boss ignores their...
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