14 March 2022

4 reasons why to plan your migration to Asset Management

Asset Management migration


Managing your organization’s IT assets can be a puzzle of its own, and picking a management tool that fits your needs is often a dilemma. As with everything else, there are pros and cons to any technology you go for. One essential question to ask yourself would be: is my tool up-to-date? You want your organization to be up to speed with the best modules available, and if the answer to your question is no, we’re giving you a hint: consider migrating to Asset Management.  

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25 November 2021

Improving Licence Management

Do you know what software tools your company is using? Okay, good. But do you know which users actually need a licence for those tools? And do they have one? Those questions often are a lot harder to answer. However, having a clear overview of what’s being used by whom is essential—both financially and legally. To better address this, we’re happy to share that registering and maintaining licences for your software packages is now fully integrated in the new Asset Management. In this blog, learn more about why this is so important, and how you can get the most out of this feature.

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17 March 2021

10 Creative Applications for Our New Asset Management Module

We’re pretty proud of our Asset Management module. Not only does it make organization-wide asset management easier than ever before, but its blend of functionality and flexibility means that it can be used for a wide variety of creative use cases.

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8 March 2021

Asset Management Essentials: Reporting

The TOPdesk Asset Management module makes organization-wide asset management easier and more intuitive than ever before. But despite adding a range of new features, there has still been one major hurdle holding customers back from migrating: reporting.

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3 April 2020

Automated Actions for Asset Management

Having all your assets registered in one centralized place, such as TOPdesk, is nice, but getting an automatic notification when an asset is malfunctioning or its contract is about to expire – that’s even better. That’s where the newly released automated actions for Asset Management come in.

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22 July 2019

Branch filters in Asset Management

When using Asset Management to register assets for different branches or sites, you tend to want to limit visibility of those assets to a specific set of operators. Now that your active branch filters apply to Asset Management, you can do exactly that.

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4 February 2019

Permissions per asset type

The most often requested feature so far for Asset Management has just been released: permissions per asset type. Using Asset Management across multiple departments will be a lot easier now that you're able to limit access to certain asset types!

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31 October 2018

Importing made easy

Imports and integrations... if those words made you flinch, I can assure you you're not the only one. There is often a certain degree of complexity involved where you need assistance and that just feels costly and not self-reliant.

No more! TOPdesk has introduced a new importing wizard that guides you through all the different steps, from selecting a source to mapping how data should end up in TOPdesk. Read on to see how you're able to easily set up your imports yourself!

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11 July 2018

Loading external asset information in TOPdesk

Have you ever been faced with the challenge to make sure your organization has an up-to-date CMDB? It's not always easy, that's for sure. And do you even need to record all information in your CMDB?

Traditionally we see companies trying to mirror a vendor's website for example, to have everything at hand. With TOPdesk's web content widget you load up any information from the internet into your asset card. Check out a few examples below for showing vendor information, visualizing your asset on Google Maps or having real-time insights into the monitoring of your server.

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4 May 2018

Get to know the new Asset Management

Managing your IT assets is a difficult challenge. To keep your CMDB up to date, you constantly need to make sure all phones handed out from the service desk are registered, that employees don’t move devices without informing you and that implemented changes actually result in updates to configuration items. You don’t want all this effort to be in vain. Read on to find out how you’re able to use TOPdesk’s new Asset Management to manage your CMDB.

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