Val Dechev

Recent posts by

Val Dechev

4 April 2022

5 tips for a successful migration to Asset Management

 

We’ve said it before, and we’ll say it again: migrating to Asset Management can be a hefty process. Like any other change, it requires effort, time and adjusting. Not to mention that in the meantime you still have a business to run. But the latest developments and added benefits to TOPdesk Asset Management do make the switch all that more worth it.

So, how do you go through this process as successfully as possible, while also making sure the migration offers a smooth transition for both your IT department and the rest of your colleagues? There’s no straightforward answer to this question, but we’ve compiled a list of our top 5 tips to help your organization start out with TOPdesk Asset Management in the best way you can. Read up below to learn more.

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14 March 2022

4 reasons why to plan your migration to Asset Management

Asset Management migration


 

Managing your organization’s IT assets can be a puzzle of its own, and picking a management tool that fits your needs is often a dilemma. As with everything else, there are pros and cons to any technology you go for. One essential question to ask yourself would be: is my tool up-to-date? You want your organization to be up to speed with the best modules available, and if the answer to your question is no, we’re giving you a hint: consider migrating to Asset Management.  

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15 November 2021

Get to know TOPdesk Mobile with software tester Hollis Hazel

You’ve probably seen the upgraded TOPdesk Mobile make appearances on your feed, or in your mailbox, over the past couple of weeks. That’s because we can’t hold our excitement about our upgraded web app’s functionality: it’s the tool that TOPdesk operators can use to do their work with ease and efficiency while being on-the-go. And, of course, nothing would have been possible without our team of developers, software testers, designers, and customer representatives, who are tirelessly devoted to creating the tools to help you provide excellent service delivery at all times.

To let you in on the development process first-hand, we’d like to introduce you to Hollis Hazel, TOPdesk Software Tester. They’ve been closely involved in the upgrading of TOPdesk Mobile as the eyes and ears to our development team. Hollis spoke with us about the ways in which Mobile makes work easier, the development process behind certain features, and future Mobile plans. Continue reading below to find out all about it!


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1 November 2021

TOPdesk Mobile: elevating work on-the-go

We’re thrilled to announce that the upgraded TOPdesk Mobile web app is here! Now you can manage Change Activities, document your work better and handle Operational Tasks, while being on-the-go. And that’s not all. In this blog you'll find out about everything that makes TOPdesk Mobile your go-to tool for easier and efficient work.

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