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Richard van der Vliet

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Richard van der Vliet

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Recent posts

  • 7 March 2023

    Action Sequences: new changes for an improved TOPdesk experience

  • 11 January 2023

    2023: an updated TOPdesk Product and Vision strategy, fit to an ever-shifting world

  • 7 December 2022

    Prepare to step into the future with the updated Virtual Appliance

  • 28 July 2022

    Assess risk easily with TOPdesk Impact Analysis

  • 4 April 2022

    5 tips for a successful migration to Asset Management

Posts by Topic

  • Service Excellence (13)
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  • Architecture (11)
  • About TOPdesk (10)
  • Asset Management (10)
  • Self Service (10)
  • Customer Centricity (9)
  • Integrations (8)
  • Service Automation (8)
  • Managed Service Providers (7)
  • AI (6)
  • SaaS (6)
  • Chat (5)
  • Knowledge Management (5)
  • On-Premises (5)
  • Virtual Appliance (5)
  • API (4)
  • Agile (4)
  • Omnichannel Support (4)
  • Security (4)
  • Service Level Management (4)
  • Shift Left (4)
  • Incident Management (3)
  • Kanban (3)
  • Processes (3)
  • Reporting (3)
  • Accessibility (2)
  • Automation (2)
  • Change Management (2)
  • Peer-to-peer Support (2)
  • reservations (2)
  • Agile Service Management (1)
  • Authorization (1)
  • Customer Experience (1)
  • Customer Satisfaction (1)
  • IT Service Management (1)
  • Import (1)
  • Public Services (1)
  • Service Level Agreements (1)
  • Workflows (1)
  • action sequences (1)
  • collaboration platform (1)
  • open forms (1)
  • prefix (1)
  • strategy (1)
  • supplier (1)
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