16 February 2017

The future of TOPdesk’s end user-app

Our vision of the Self-Service Portal is that it is easy to use and covers the needs of our users. We explored whether a separate mobile experience with the end user app would match that vision. However, in practice the app did not meet expectations. Therefore, we have decided to halt the development of the app and look for another solution. We believe that the solution lies in the SSP itself.

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