You’ve probably seen the upgraded TOPdesk Mobile make appearances on your feed, or in your mailbox, over the past couple of weeks. That’s because we can’t hold our excitement about our upgraded web app’s functionality: it’s the tool that TOPdesk operators can use to do their work with ease and efficiency while being on-the-go. And, of course, nothing would have been possible without our team of developers, software testers, designers, and customer representatives, who are tirelessly devoted to creating the tools to help you provide excellent service delivery at all times.
To let you in on the development process first-hand, we’d like to introduce you to Hollis Hazel, TOPdesk Software Tester. They’ve been closely involved in the upgrading of TOPdesk Mobile as the eyes and ears to our development team. Hollis spoke with us about the ways in which Mobile makes work easier, the development process behind certain features, and future Mobile plans. Continue reading below to find out all about it!