We’re pretty proud of our Asset Management module. Not only does it make organization-wide asset management easier than ever before, but its blend of functionality and flexibility means that it can be used for a wide variety of creative use cases.
7 May 2020
10 tips for TOPdesk use in COVID-19 times
In many countries, anti-COVID-19 measures have been in place for a while now. Lockdowns, social distancing and obligatory working from home are currently facts of life businesses need to deal with.
28 August 2018
Notes in the TOPdesk Kanban Board
In January, you were first introduced to the Kanban Board for Call Management. With this board, you’re able to visualize workloads for Lean and Agile teams. Now it’s time to take your agile process a step further with Notes. Notes are flexible tasks you use separately or in combination with calls already on the Kanban Board. Notes make the Kanban Board even more suitable for various types of teams. Read on to see how different teams can use the board!
4 May 2018
Get to know the new Asset Management
Managing your IT assets is a difficult challenge. To keep your CMDB up to date, you constantly need to make sure all phones handed out from the service desk are registered, that employees don’t move devices without informing you and that implemented changes actually result in updates to configuration items. You don’t want all this effort to be in vain. Read on to find out how you’re able to use TOPdesk’s new Asset Management to manage your CMDB.